CREATIVO LTD PRIVACY POLICY

23/09/2021

Our Commitment to You

Thank you for showing interest in our service. In order for us to provide you with our service we are required to collect and process certain personal data about you.

 

By entrusting us with your personal data, we would like to assure you of our commitment to keep such information private and to operate in accordance with all regulatory laws and all EU data protection laws, including General Data Protection Regulation (GDPR) 679/2016 (EU).

We have taken measurable steps to protect the confidentiality, security and integrity of this data. We encourage you to review the following information carefully.

 

Grounds for data collection

Processing of your personal information (meaning, any data which may potentially allow your identification with reasonable means; hereinafter “Personal Information“) is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and regulatory obligations to which we are subject.

 

When you use our services, you consent to the collection, storage, use, disclosure and other uses of your Personal Information as described in this Privacy Policy.

 

How do we receive information about you?

We receive your Personal Information from various sources:

1. When you voluntarily provide us your personal details (for example, your name and email address);
2. When you use or access our site and services

 

What type of information we collect?

In order to provide you with our services we will need to collect the following information:

• Personal Information

We collect the following Personal Information about you:

• Registration information – your name, email address, phone number, occupation, country of residency etc.
• Voluntary information – when you communicate with us (for example when you send us an email or use a “contact us” form on our site) we collect the personal information you provided us with.
• Financial information – the use of our services (execution of order) may include financial transactions, thus requiring us to obtain financial details, which includes, but not limited to your payment details (such as bank account details and financial transactions performed through our services).
• Technical information

 

• Non-Personal Information

We may record and collect data from or about your device (for example your computer or your mobile device) when you access our services and visit our site. This includes, but not limited to: your login credentials, Google advertising ID, , cookie identifiers, and may include other identifiers such your operating system version, browser type, language preferences, time zone. This will facilitate our ability to improve our service and personalize your experience with us.

 

If we combine Personal Information with non-Personal Information about you, the combined information will be treated as Personal Information for as long as it remains combined.

 

Tracking Technologies

When you visit or access our services we use (and authorize 3^rd parties to use) pixels, cookies, events and other technologies (“Tracking Technologies“). Those allow us to automatically collect information about you, your device and your online behavior, in order to enhance your navigation in our services, improve our site’s performance, perform analytics and customize your experience on it. In addition, we may merge information we have with information collected through said tracking technologies with information we may obtain from other sources and, as a result, such information may become Personal Information

To learn more about our Tracking Technologies please visit our Cookie Policy page.

 

How do we use the information we collect?

• Provision of service – we may use your Personal Information you in order to provide you with our services
• Marketing purposes – we may use your Personal Information (such as your email address or phone number). For example, by subscribing to our newsletter you may receive tips and announcements straight to your email account. We may also send you promotional material concerning our services or our partners’ services (which we believe may interest you), including but not limited to, by building an automated profile based on your Personal Information, for marketing purposes. You may choose not to receive our promotional or marketing emails (all or any part thereof) by clicking on the “unsubscribe” link in the emails that you receive from us. Please note that even if you unsubscribe from our newsletter, we may continue to send you service-related updates and notifications, or reply to your queries and feedback you provide us.
  • Opt-out of receiving marketing materials – If you do not want us to use or share your personal information for marketing purposes, you may opt-out in accordance with this “Opt-out” section. Please note that even if you opt-out, we may still use and share your personal information with third parties for non-marketing purposes (for example to fulfill your requests, communicate with you and respond to your inquiries, etc.). In such cases, the companies with whom we share your personal information are authorized to use your Personal Information only as necessary to provide these non-marketing services.
• Protecting our interests – we use your Personal Information when we believe it’s necessary in order to take precautions against liabilities, investigate and defend ourselves against any third party claims or allegations, investigate and protect ourselves from fraud, protect the security or integrity of our services and protect the rights and property of CREATIVO LTD, its users and/or partners.
• Enforcing of policies – we use your Personal Information in order to enforce our policies.
• Compliance with legal and regulatory requirements – we also use your Personal Information as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process.

 

With whom do we share your personal information?

• Internal concerned parties – we share your information with our employees or partners who need to know the information in order to provide you with our services.
• Business partners – we share your information with business partners who help us provide you with our service.
• Legal and regulatory entities – we may disclose any information in case we believe, in good faith, that such disclosure is necessary to take precautions against liabilities, investigate and defend ourselves against any third party claims or allegations, protect the security or integrity of the site and our servers and protect the rights and property of CREATIVO LTD, its users and/or partners.
• Merger and acquisitions – we may share your information if we enter into a business transaction such as a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets. Any party that acquires our assets as part of such a transaction may continue to use your information in accordance with the terms of this Privacy Policy.

 

 

How we protect your information

We have implemented administrative, technical, and physical safeguards to help prevent unauthorized access, use, or disclosure of your personal information. Your information is stored on secure servers and isn’t publicly available. We limit access of your information only to those employees or partners that need to know the information in order to provide you with our services.

 

You need to help us prevent unauthorized access to your account by protecting your password appropriately and limiting access to your account (for example, by signing off after you have finished accessing your account). You will be solely responsible for keeping your password confidential and for all use of your password and your account, including any unauthorized use.

 

While we seek to protect your information to ensure that it is kept confidential, we cannot absolutely guarantee its security. You should be aware that there is always some risk involved in transmitting information over the internet. While we strive to protect your Personal Information, we cannot ensure or warrant the security and privacy of your personal Information or other content you transmit using the service, and you do so at your own risk.

 

Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

 

 

 

User Rights

You may request to:

1. Receive confirmation as to whether or not personal information concerning you is being processed, and access your stored personal information, together with supplementary information.
2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format.
3. Request rectification of your personal information that is in our control.
4. Request erasure of your personal information.
5. Object to the processing of personal information by us.
6. Request to restrict processing of your personal information by us.
7. Lodge a complaint with a supervisory authority.

 

However, please note that these rights are not absolute, and may be subject to our own legitimate interests and regulatory requirements.

 

HOW TO CONTACT US?

If you wish to exercise any of the aforementioned rights, or receive more information, please contact us by using the details provided below:

 

Email: sales@creativogardencenter.com   

Address: RIGA FEREOU 1-3 , AGLANTZIA, NICOSIA,2122, CYPRUS

Tel: 22330359

 

 

Updates to this Policy

This Privacy Policy is subject to changes from time to time, at our sole discretion. The most current version will always be posted on our website (as reflected in the “Last Updated” heading). You are advised to check for updates regularly. In the event of material changes, we will provide you with a notice. By continuing to access or use our services after any revisions become effective, you agree to be bound by the updated Privacy Policy.